Worry-Free Purchase
$0.98
Precio unitario por- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Delivery
The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
PROCESSING
It normally takes 1-5 business days to process your order. Please note that holidays & weekends are not included.
If items are prepared in 24 hours in your order, then we can ship it in one day.
SHIPPING
Shipment takes approximately 7 to 30 business days to reach destination countries.
Note: Shipping fees are non-refundable. If you refuse any shipments from https://www.hjdeck.com/, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.
Please refer to the Shipping Policy page for details: https://www.hjdeck.com/policies/shipping-policy
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Eric@hjdeck.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Eric@hjdeck.com.
Please go to the Return Policy page for specific information: https://www.hjdeck.com/policies/refund-policy
Return Policy
If you need to return an item, please email eric@hjdeck.com.
- Sheet items are eligible for return or exchange within 30 days of receipt.
- Kits and custom items are not eligible for return.
If HJDECK makes an error in processing your order, we will provide a return label free of charge. Otherwise, the customer requesting a return will be responsible for return shipping costs. If the item or packaging is damaged or used, we will charge a 30% restocking fee for items already ready to be shipped. Approved refunds will be credited to your bank account within 15 business days of HJDECK receiving the returned item.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Note:
- We cannot accept returns on sale items or gift cards.
- Shipping fees are non-refundable. If you refuse any shipments from https://www.hjdeck.com/, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.
- Kits and custom items: Based on our experience, even items of the same brand and model may have size variations. Size measurements can be taken on board, covered with a film. Please allow for minor errors.
Please see our return policy page for details: https://www.hjdeck.com/policies/refund-policy
Please Note:
Due to differences in monitors and device settings, actual product color may vary slightly from the image.
Custom
1. Before installation the floor needs to be cleaned with acetone or alcohol (to remove the wax from the surface of the new boat) and make sure it is dry before starting the installation.
2. Lay all EVA flooring flat before installation. After confirming the position, tear off the adhesive backing on one corner and start the installation.
3. Fix the adhesive and do not move the EVA flooring.
4. Use the round wheel to roll during the installation process (you need to press the
5. LOGO position with your finger in advance to avoid air entry). If there is air generated, a small needle can be used to puncture the bubble exclusion.
Note: 48 hours after installation shall not be immersed in water.
1. We can design drawings according to customers' requirements (free of charge).
2. We can provide design drawings for your choice.
3. Support LOGO customization, need file, format file: DXF/AI/PDF/JPJ/PNG, etc.
For custom requirements, please contact eric@hjdeck.com.
1. If we don't have a matching boat in our sales list, please provide us with a template and we can manufacture it according to your template requirements.
2. You can check out our custom template guide to see what tools you need and what to mark: https://www.hjdeck.com/blogs/news/creating-a-template-for-your-custom-hjdeck-kit
How to make a template: https://www.youtube.com/watch?v=hPBZlYoOmDg
3. More details of customized templates are available: https://www.hjdeck.com/pages/custom-features#section6
Share contact information, store details, and brand content with your customers.
Contact: eric@hjdeck.com
Share contact information, store details, and brand content with your customers.
Contact: eric@hjdeck.com